Terms & Conditions

The platform and services are intended to facilitate business, trade, sourcing, and market-development opportunities between international buyers ("Buyers") and eligible Indian manufacturers, suppliers, and product partners across various industry categories ("Indian Suppliers").

Our services include, but are not limited to:

1. i.

   Identifying and shortlisting suitable Indian manufacturers, suppliers, and product partners.

2. ii.

   Coordinating quotations, samples, and order confirmations on behalf of the buyer.

3. iii.

   Facilitating quality inspection and compliance checks for sourced products.

4. iv.

   Supporting procurement assistance, supplier coordination, and general sourcing advisory, along with relevant market intelligence and communication support.

Neither Global India Source nor Bigship Technologies itself manufactures, exports, sells, or purchases products, nor do we constitute an offer to transact unless expressly stated otherwise in writing.

Neither Bigship nor Global India Source acts as:

1. a.

   An agent, broker, reseller, distributor, or sales representative of any Buyer or Indian Supplier;

2. b.

   A legal, tax, financial, or investment adviser; or

3. c.

   A guarantor of any transaction, product quality, payment, delivery, or contractual performance.

Bigship may identify, communicate with, or introduce potential counterparties based on available information or networks; however, any such introduction does not constitute an endorsement, certification, or guarantee of the introduced party's identity, financial position, or reliability.

Users are solely responsible for independently evaluating the identity, authority, financial position, technical capabilities, reputation, and suitability of any counterparty. We do not guarantee that a particular introduction will result in a transaction, agreement, or successful project outcome.

Any commercial, manufacturing, procurement, quality, or sales transaction resulting from our facilitation shall be subject to a separate direct agreement entered into strictly between the Buyer and the Indian Supplier.

Bigship shall not be a party to such independent contracts, and shall not be responsible for the performance, non-performance, delay, cancellation, quality, legality, safety, or suitability of any product, service, or transaction.

Users shall not represent to any third party that Bigship has guaranteed, endorsed, or approved any transaction unless Bigship has expressly confirmed the same in writing.

Bigship shall not have the authority to enter into any contract, incur any liability, make any representation, or create any obligation on behalf of any user or third party unless expressly authorized in writing. Use of our platform does not create any partnership, agency, fiduciary relationship, or joint venture.

The platform and services are intended primarily for businesses, international buyers, manufacturers, suppliers, entrepreneurs, companies, organizations, and their authorized representatives.

By using the platform on behalf of an organization or entity, you represent and warrant that you possess the legal authority to bind that organization to these Terms and Conditions.

You shall provide accurate, complete, and current information when submitting inquiries, requests, or data through the platform.

Bigship Technologies or Global India Source may request additional information, documentation, compliance checks, or verification before facilitating any supplier introduction, project, or procurement process.

Bigship reserves the right to refuse, suspend, or discontinue access to any service where it considers that doing so is necessary for legal, regulatory, compliance, sanctions, commercial, operational, or security reasons.

Bigship may, at its sole discretion, undertake reasonable verification, background checks, or due diligence in relation to users, Indian Suppliers, International Buyers, projects, or proposed transactions.

Any such verification, check, or assistance undertaken by Bigship shall not constitute a guarantee, endorsement, or certification of the accuracy, legality, financial standing, ownership, solvency, technical capability, or performance of any person or entity.

Users remain solely and strictly responsible for conducting their own independent due diligence, legal verification, and risk assessment before entering into any commercial relationship, agreement, or transaction.

Each user shall comply with all laws and regulations applicable to its activities, including international sanctions, export-import controls, anti-corruption, anti-money laundering, and applicable tax and foreign exchange laws.

Bigship may decline, suspend, or terminate any introduction, project, or service where Bigship reasonably considers that proceeding may create legal, regulatory, sanctions, or operational risk.

Bigship does not provide legal, tax, or regulatory advice. Users are solely responsible for obtaining their own professional compliance advice before entering into cross-border transactions.

Users may submit company profiles, business information, catalogs, project descriptions, and other materials through the platform ("User Information").

By submitting User Information, you represent and warrant that you have the lawful right to provide such information, and that its disclosure does not violate any third-party rights, confidentiality, or contractual obligations.

Bigship may use, store, and process User Information for the purpose of providing, administering, improving, and facilitating the services, and for coordinating introductions with relevant counterparties.

The platform may contain links, integrations, or references to third-party websites, services, or external resources.

Such links are provided solely for convenience. Bigship does not control, monitor, or endorse any third-party websites, services, or their operators.

Bigship is not responsible or liable for the availability, accuracy, security, privacy practices, terms, or content of any third-party websites or services.

Certain services provided by Bigship may be subject to service fees, subscription charges, sourcing commissions, sample costs, or inspection fees as communicated to the user from time to time.

All fees payable to Bigship are strictly non-refundable unless expressly agreed otherwise in writing. Users are responsible for all applicable taxes, duties, bank charges, and foreign exchange transaction fees associated with payments made to Bigship.

Bigship is not a bank, escrow agent, payment gateway, or financial institution. Any financial transactions, advance payments, letters of credit, or settlements between Buyers and Indian Suppliers are strictly handled directly between them. Bigship shall not be responsible for any payment defaults, delays, banking errors, currency fluctuations, or financial disputes between counterparties.

All content on the Website, including its design, text, graphics, logos, trademarks, software, databases, interfaces and other materials, is owned by or licensed to Bigship unless expressly stated otherwise.

No provision of these Terms grants a user any ownership interest in Bigship's intellectual property.

Users may not reproduce, modify, distribute, sell, license, reverse engineer or commercially exploit Website content without Bigship's prior written consent, except permitted by applicable law.

Any intellectual property supplied by a user remains the property of that user or its respective owner.

"Confidential Information" includes any non-public business, technical, financial, or commercial information shared through the platform, including supplier lists, pricing, product specifications, and trade secrets.

The receiving party shall:

1. a.

   Keep all Confidential Information strictly confidential and use it solely for the purpose of evaluating or executing the specific sourcing transaction;

2. b.

   Not disclose such information to any unauthorized third party; and

3. c.

   Protect it with the same degree of care it uses for its own confidential data.

Where a separate non-disclosure agreement ("NDA") applies to particular information exchanged between users, that separate NDA shall govern that information to the extent of any inconsistency with these Terms.

Bigship facilitates introductions but is not a party to, nor responsible for, any bilateral confidentiality agreements between users. Bigship shall not be liable for any breach of confidentiality by any user or third party.

This obligation does not apply to information that is publicly known or independently developed without breaching confidentiality.

Personal information submitted through the Website may be collected, stored, used and processed in accordance with applicable data protection laws and Bigship's Privacy Policy.

Users shall ensure that they have all necessary rights, notices and consents required to provide personal information to Bigship and counterparties.

Users shall not submit sensitive personal information (such as financial account passwords, biometric data, or government IDs) through the Website unless specifically requested and legally permitted.

Users shall not use the platform to, or attempt to:

1. a.

   Violate any applicable local, national, or international laws, regulations, trade sanctions, or export controls;

2. b.

   Submit false, fraudulent, misleading, or stolen information, catalogs, business credentials, or cargo declarations;

3. c.

   Bypass, disable, or interfere with any security-related features, operational limits, or technical safeguards of the platform;

4. d.

   Use any automated systems, bots, scrapers, or unauthorized tools to extract data, profiles, or supplier listings from the platform;

5. e.

   Harass, defraud, threaten, or misrepresent identity to any other user, counterparty, or Bigship staff;

6. f.

   Ship prohibited, restricted, hazardous, or illegal goods, or provide inaccurate weight, dimensions, or customs documentation through any logistics or fulfilment services connected with the platform;

7. g.

   Solicit or engage counterparties outside the platform for the primary purpose of circumventing platform fees, verification processes, or operational oversight.

To the maximum extent permitted by applicable law, Bigship shall not be liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, revenue, business opportunities, goodwill or anticipated savings arising from a user's use of the Website or dealings with third parties.

Bigship shall not be responsible for any act, omission, default, fraud, negligence, delay, insolvency or breach by any independent third-party counterparty, user, or service provider.

To the maximum extent permitted by law, Bigship's total aggregate liability arising out of or relating to these Terms or platform usage shall be strictly limited to the actual fees paid by the user to Bigship for the specific transaction in dispute or INR 10,000 (whichever is lower).

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

Users agree to defend, indemnify, and hold harmless Bigship, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with:

1. a.

   Any breach or violation of these Terms by the user;

2. b.

   Any misuse of the platform, logistics services, or tools provided by Bigship;

3. c.

   Any violation of any applicable laws, rules, trade regulations, or third-party rights (including intellectual property or privacy rights) by the user; or

4. d.

   Any transaction, dispute, or legal conflict arising between the user and any third-party counterparty.

Bigship reserves the right to suspend, restrict, or terminate any user's access to the platform, at its sole discretion, at any time, with or without notice, for breach of these Terms, fraudulent activities, security risks, legal or regulatory requirements, sanctions concerns, inaccurate information provided by the user, or any operational reasons where Bigship reasonably determines that suspension or termination is necessary to protect its business, users, or systems.

Users may terminate their use of the platform at any time by ceasing all activity and closing their account.

Upon termination, all rights granted to the user under these Terms shall immediately cease, and provisions that by their nature should survive termination (such as confidentiality, intellectual property ownership, limitation of liability, and indemnification) shall continue to remain in effect.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms shall be subject to the jurisdiction the courts of Dehradun, subject to applicable law.

These Terms, together with the Privacy Policy and any applicable operational guidelines, constitute the entire agreement between the user and Bigship regarding the platform, superseding any prior agreements or understandings.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

No failure or delay by Bigship in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof.

Users shall not assign or transfer any rights or obligations under these Terms without Bigship’s prior written consent. Bigship may freely assign its rights and obligations to any affiliate or successor entity.

Bigship may update these Terms from time to time. Updated Terms shall become effective upon publication on the Website unless otherwise stated. Continued use of the Website after the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Nothing in these Terms prevents Bigship from seeking urgent or interim injunctive relief from a court of competent jurisdiction where necessary to protect its intellectual property, confidential information, systems, or other legitimate interests.