Privacy Policy
Global India Source, an initiative by Bigship Technologies ("we," "us," "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our sourcing and procurement services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information — Name, company name, job title, email address, phone number, and country, provided when you contact us, submit an inquiry form, or request a sourcing quotation.
- Business Information — Product specifications, sourcing requirements, budgets, order quantities, and supplier preferences shared with us as part of a project.
- Payment Information — Limited transaction details processed through secure third-party payment gateways or bank transfers. We do not store your full card or banking credentials on our servers.
- Website Usage Data — Standard analytics such as IP address, browser and device type, pages visited, and time spent on the site, collected for performance, security, and improvement purposes.
- Communication Records — Records of emails, calls, or messages exchanged with our team while coordinating your sourcing project.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Respond to inquiries and process sourcing or procurement requests.
- Identify and coordinate with suitable manufacturers and suppliers on your behalf.
- Arrange quality inspections, compliance checks, and procurement support.
- Send quotations, invoices, updates, and other service-related communication.
- Improve our website, services, and customer experience.
- Comply with applicable legal, tax, and regulatory requirements in India.
We do not sell, rent, or trade your personal data to any third party.
3. Data Protection & Security
We apply reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or loss.
Where payments are involved, transactions are processed through secure, encrypted third-party payment gateways in compliance with applicable Indian and international payment regulations. Global India Source does not retain sensitive payment credentials on its own systems.
4. How We Share Information
We only share limited information with:
- Verified suppliers, manufacturers, or logistics partners — directly involved in fulfilling your sourcing project.
- Payment processors or banking partners — to complete secure transactions.
- Government or regulatory authorities — where required by law.
We do not share your information with third parties for their own marketing purposes.
5. International Data Transfers
As Global India Source works with buyers and partners across different countries, your information may be accessed or processed in India or in other locations where our service providers operate. We take steps to ensure such transfers are handled with appropriate safeguards.
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, understand site traffic, and support essential functionality. You can manage or disable cookies at any time through your browser settings; note that some site features may not function properly if cookies are disabled.
7. Data Retention
We retain personal, business, and transaction information only for as long as necessary to fulfill the purposes described in this policy, meet legal or tax obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications at any time.
- Raise a query or request regarding any privacy-related information.
9. Third-Party Links
Our website may contain links to external websites for reference or convenience. Global India Source does not control and is not responsible for the content, policies, or privacy practices of those third-party sites.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable law.